Help Center – UnifyDrive

Downloads

4

Manual for UC250
Manual for UC450 Pro
Manual for UP6
Manual for UT2

Getting To Know UDOS

14

Does UT2 & UP6 support 7*24 hours’ operation?
UDOS – Group Files
UDOS – Monitor
UDOS – Movies
UDOS – My Files
UDOS – Notepad
UDOS – Phone Backup – Photo backup
UDOS – PlugBackup
UDOS – Recycle Bin
UDOS – Remote Access
UDOS – Settings
UDOS – Storage
UDOS – User Center
UDOS – FlashTrans

Installation

1

UT2 Installation Guide

Trouble Shooting Guide

3

AI Engine Installation Problems
Device Power On/Startup Issues
Plug and Backup Functionality Issues

After-Sales FAQ

93

Are the AI features running on the mobile app or the device itself?
Are there connectivity diagrams available for future updates?
Can I back up files using the one-touch backup feature and the USB reader at the same time?
Can I connect this to an iPhone through SMB?
Can I customize the folder structure in UT2?
Can I install a different operating system on UT2?
Can I install an SSD with a heatsink?
Can I play XAVC format videos on UT2?
Can I play XAVC format videos through UT2?
Can I set up synchronization with pCloud?
Can I use one-touch backup and a USB reader for file transfers at the same time?
Can the viewer display camera RAW files, such as Nikon NEF files, in the Android app and over HDMI?
Can the viewer display camera RAW files, such as Nikon NEF, in the Android app as well as over HDMI?
Can UT2 automatically back up to a separate TrueNAS system?
Can UT2 be used as a Plex server?
Can UT2 broadcast ISO videos? What video formats is it compatible with?
Can UT2 connect to an existing WiFi network while also operating in AP mode?
Can UT2 function as a regular NAS?
Do the USB-C ports support both power and data transfer?
Do you have an app for Android?
Do you ship to APO addresses?
Does the device have an HTTP interface or API, or is it entirely dependent on mobile and desktop apps?
Does the Ethernet port support PoE (Power over Ethernet)?
Does the Unify UT2 support Live Photos in the iOS UnifyDrive app and on the desktop/TV interface?
Does the Unify UT2 support Live Photos in the iOS UnifyDrive app and on the desktop/TV interface?
Does UT2 & UP6 support 7*24 hours’ operation?
Does UT2 have AI-powered resolution enhancement?
Does UT2 have music playback functionality?
Does UT2 include drivers for NPUs? Many SBCs support RKNN, but their OS often lacks drivers.
Does UT2 support cloud synchronization?
Does UT2 support Docker containers?
Does UT2 support expandable RAM?
Does UT2 support fsync?
Does UT2 support HDR10, HDR10+, and subtitles in PGS and ASS formats?
Does UT2 support incremental backups?
Does UT2 support Plex with transcoding?
Does UT2 support remote access?
Does UT2 support surveillance monitoring and ONVIF-compatible devices?
Does UT2 support VPNs, including WireGuard?
Does UT2 support XQD cards?
How can I setup Internet connection?
How do I change backup method to incremental?
How do I download the UnifyDrive app?
How does the one-touch backup feature handle conflicting file names?
How does the UT2 UPS function?
How does UT2 handle backups and data recovery?
How does UT2 handle duplicate files during backup?
How does UT2 perform integrity checks?
How is encryption used in UT2 and how does it protect users?
How to factory reset my NAS?
How will the one-touch backup handle conflicting file names? Will it append a suffix or overwrite?
I can’t download the AI engine. Why?
If I break my Debian system, can I reinstall it to factory settings?
If I set up UT2 in flash drive mode, can I reach 16TB of storage?
If I upgrade one of the two 4TB SSDs to 6TB, will it copy the files automatically? What will happen if I set it up as RAID 1?
If I use a 20W output power bank, will it work with UT2?
If my battery dies, can I replace it myself?
If USB 3.2 Gen1 has a maximum speed of 5Gbps (600 MB/s), how can the SSD reach 769 MB/s write and 813 MB/s read speeds?
Is APFS formatting supported for Mac users?
Is it necessary to use an SSD with DRAM in a NAS setup?
Is it possible to update the firmware of the SSD when installed in UT2?
Is the battery replaceable?
Is the UT2 app only for Android? Is it compatible with macOS and iOS?
Is UT2 compatible with double-sided SSDs?
Is UT2 suitable for office use?
Is UT2 TSA-approved?
Jellyfin utilizes GPU acceleration. Does UT2 support it?
The description mentions up to 16TB of storage with dual SSDs, but in Flash Drive mode, it states 8TB. Which is correct?
Thunderbolt Usage Instructions
What are the dimensions and weight of UT2?
What are the read/write speeds from a card to the SSDs? What about the transfer rate?
What data transfer protocols are available?
What encryption protocols does UT2 support?
What hard drive are compatible with my NAS?
What is RAID 1 and UDR?
What is the transfer speed in flash drive mode?
What is UT2’s power consumption?
What is UT2’s maximum storage capacity?
What music functionality does UT2 offer?
What operating system does UT2 use?
What operating system does UT2 use? Will there be a PoE version?
What RAID configurations does UT2 support?
What storage options and RAID support does UT2 offer?
When will iCloud services be supported?
When will UT2 be shipped?
Which operating systems are compatible with UT2?
Why is UT2 not open-source? How can I trust UnifyDrive?
Will I receive a significant discount as a first-generation backer?
Will it append a suffix or overwrite?
Will there be a user manual in Spanish or other languages?
Will UT2 support automation out of the box? Can I set up actions based on conditions?
Will UT2 support Linux? Can I install Linux on UT2?
Will UT2 support NIST quantum-resistant cryptographic algorithms?

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Updated on March 9, 2026

Help Center – UnifyDrive

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