Help Center – UnifyDrive

Downloads

1

Manual for UT2

Getting To Know UDOS

13

UDOS – FlashTrans
UDOS – Notepad
UDOS – Monitor
UDOS – Movies
UDOS – Group Files
UDOS – My Files
UDOS – Phone Backup – Photo backup
UDOS – PlugBackup
UDOS – Recycle Bin
UDOS – Remote Access
UDOS – Settings
UDOS – Storage
UDOS – User Center

Installation

1

UT2 Installation Guide

Trouble Shooting Guide

3

Plug and Backup Functionality Issues
AI Engine Installation Problems
Device Power On/Startup Issues

After-Sales FAQ

91

My UnifyDrive UT2 won’t turn on. What should I do?
How do I change backup method to incremental?
I can’t download the AI engine. Why?
How can I setup Internet connection?
What storage options and RAID support does UT2 offer?
How is encryption used in UT2 and how does it protect users?
What are the read/write speeds from a card to the SSDs? What about the transfer rate?
Will there be a user manual in Spanish or other languages?
How does UT2 handle backups and data recovery?
Does UT2 support Docker containers?
When will UT2 be shipped?
Can I customize the folder structure in UT2?
Does UT2 support remote access?
Is UT2 suitable for office use?
What is UT2’s maximum storage capacity?
What RAID configurations does UT2 support?
Which operating systems are compatible with UT2?
Why is UT2 not open-source? How can I trust UnifyDrive?
Do the USB-C ports support both power and data transfer?
Will UT2 support automation out of the box? Can I set up actions based on conditions?
Can UT2 be used as a Plex server?
The description mentions up to 16TB of storage with dual SSDs, but in Flash Drive mode, it states 8TB. Which is correct?
Is the UT2 app only for Android? Is it compatible with macOS and iOS?
Will UT2 support Linux? Can I install Linux on UT2?
What data transfer protocols are available?
Does UT2 support cloud synchronization?
Are the AI features running on the mobile app or the device itself?
Does UT2 support VPNs, including WireGuard?
Does the Ethernet port support PoE (Power over Ethernet)?
Is the battery replaceable?
What operating system does UT2 use?
Does UT2 support Plex with transcoding?
Can UT2 automatically back up to a separate TrueNAS system?
What encryption protocols does UT2 support?
Will UT2 support NIST quantum-resistant cryptographic algorithms?
How does UT2 handle duplicate files during backup?
How does the one-touch backup feature handle conflicting file names?
If USB 3.2 Gen1 has a maximum speed of 5Gbps (600 MB/s), how can the SSD reach 769 MB/s write and 813 MB/s read speeds?
Do you ship to APO addresses?
Can the viewer display camera RAW files, such as Nikon NEF files, in the Android app and over HDMI?
Does the Unify UT2 support Live Photos in the iOS UnifyDrive app and on the desktop/TV interface?
Does UT2 have music playback functionality?
Can I use one-touch backup and a USB reader for file transfers at the same time?
Can I play XAVC format videos on UT2?
Will it append a suffix or overwrite?
How will the one-touch backup handle conflicting file names? Will it append a suffix or overwrite?
Do you ship to APO addresses?
Can the viewer display camera RAW files, such as Nikon NEF, in the Android app as well as over HDMI?
Does the Unify UT2 support Live Photos in the iOS UnifyDrive app and on the desktop/TV interface?
What music functionality does UT2 offer?
Can I back up files using the one-touch backup feature and the USB reader at the same time?
Can I play XAVC format videos through UT2?
If I upgrade one of the two 4TB SSDs to 6TB, will it copy the files automatically? What will happen if I set it up as RAID 1?
Does UT2 support HDR10, HDR10+, and subtitles in PGS and ASS formats?
Is it possible to update the firmware of the SSD when installed in UT2?
Can I connect this to an iPhone through SMB?
Does UT2 support XQD cards?
Can I install an SSD with a heatsink?
If I use a 20W output power bank, will it work with UT2?
Does UT2 have AI-powered resolution enhancement?
Can UT2 broadcast ISO videos? What video formats is it compatible with?
If I set up UT2 in flash drive mode, can I reach 16TB of storage?
Is UT2 TSA-approved?
Will I receive a significant discount as a first-generation backer?
What operating system does UT2 use? Will there be a PoE version?
Jellyfin utilizes GPU acceleration. Does UT2 support it?
Is it necessary to use an SSD with DRAM in a NAS setup?
When will iCloud services be supported?
Can UT2 connect to an existing WiFi network while also operating in AP mode?
Is UT2 compatible with double-sided SSDs?
Are there connectivity diagrams available for future updates?
Does UT2 support surveillance monitoring and ONVIF-compatible devices?
Can I set up synchronization with pCloud?
Does UT2 support fsync?
If my battery dies, can I replace it myself?
Does UT2 support incremental backups?
Does UT2 include drivers for NPUs? Many SBCs support RKNN, but their OS often lacks drivers.
How does the UT2 UPS function?
If I break my Debian system, can I reinstall it to factory settings?
Can UT2 function as a regular NAS?
Do you have an app for Android?
What is the transfer speed in flash drive mode?
Does the device have an HTTP interface or API, or is it entirely dependent on mobile and desktop apps?
How does UT2 perform integrity checks?
Does UT2 support expandable RAM?
Can I install a different operating system on UT2?
Is APFS formatting supported for Mac users?
What are the dimensions and weight of UT2?
What is UT2’s power consumption?
What is RAID 1 and UDR?
How do I download the UnifyDrive app?

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After-Sales FAQ

After-Sales FAQ

Will UT2 support NIST quantum-resistant cryptographic algorithms?

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